“We have one universal goal – to be the leading advocate, voice, strength and hope for those who feel hopeless in their pursuit of timeshare resolution.”
We are experienced advocates in the timeshare industry who assist consumers nationwide get out of an unbearable situation. We provide expert strategy and guidance nationwide drawing attention and empathy to consumers when their timeshare developer has failed them. Our process is proven for obtaining successful resolution from unique, complicated timeshare ownership challenges. Our work doesn’t stop until we achieve resolution for every client.
We launched Timeshare Contract Resolution as a sister company to Timeshare Compliance because we observed changes in the timeshare industry that we wanted to correct. During the recession, the timeshare sales process became more predatory in nature, at least in our view. Rather than being a family-friendly, consumer-oriented experience, we saw an emphasis on boiler-room, predatory sales tactics. We saw more complaints about misrepresentations, deception, and lies by omission.
Rather than being part of the problem, we wanted to become a part of the solution. We launched Timeshare Contract Resolution as a timeshare exit resolutions group, offering expertise to help timeshare owners that felt victimized. We have never been “timeshare haters,” as we built our careers in the timeshare industry. We vehemently oppose any type of sales tactics that are not predicated on truth and the value we provide.
In short, we focus on ways to successfully investigate, advocate, and resolve every timeshare contract on a case-by-case basis. We investigate to gain an understanding of your debts and liabilities and to see if you qualify using our process. Once qualified, our team members will advocate for you while negotiating an exit strategy with your developer on your current timeshare agreement. Our goal is to resolve your contractual timeshare liabilities in an efficient and timely manner.
While we never provide any guarantees, we are privileged to have thousands of happy customers who have used our services to successfully release them from their financial timeshare burden. We attribute this success to our hallmarks of conducting business in a fair, honest and reliable manner. This has been instrumental in maintaining our impeccable reputation across both brands, and has been the catalyst behind our customer reviews and accreditation with The Better Business Bureau (BBB) – with an almost perfect 5-star score.
Always one step ahead and ready with a solution, Ace brings initiative and energy to our team every day. Know...Read More >
Aliemi is the mastermind behind our seamless schedules, keeping our team of expert timeshare exit analysts on...Read More >
Brilliant, insightful, and always ready to help—Apple Perez is a top-notch timeshare exit analyst who works c...Read More >
Meet Arianne, one of our expert Client Services representatives whose passion for travel and adventure matche...Read More >
As the dependable lead of our accounts receivable team, Arturo brings precision and reliability to every chal...Read More >
As one of our Senior Advocates, Camron is the vital bridge between timeshare owners and their path to freedom...Read More >
Witty, sharp, and always ready to help, Courtland Llauger is a powerhouse timeshare exit analyst who knows ho...Read More >
As an expert Specialist, Don Husser is the first step on the path to timeshare freedom! He works closely with...Read More >
Meet Elaine, one of our exceptionally reliable timeshare exit specialists who turn complex situations into se...Read More >
Meet Eliza, our talented Intake Specialist whose diverse interests reflect her multifaceted approach to probl...Read More >
Ella brings warmth and precision to her role as our dedicated timeshare intake specialist, guiding clients th...Read More >
Emanuel is our detail-oriented A/R Specialist who brings precision and reliability to our accounts receivable...Read More >
As our Executive Administrator extraordinaire, Gaby is the organizational powerhouse who keeps our operations...Read More >
As our dedicated Corporate Reputation Manager, Heide is the problem-solving powerhouse who turns challenges i...Read More >
As a Senior Advocate, Henry excels at guiding prospective clients through their timeshare exit journey with e...Read More >
As one of our dedicated Timeshare Exit Advocates, Ivan brings the same passion to helping prospective clients...Read More >
Since joining TCR back in 2018, James has established himself as one of our most insightful Analysts, bringin...Read More >
Though Jay only joined our intake team in March, you’d never guess he’s one of our newest intake ...Read More >
Meet Jessica, one of our exceptional Analysts whose professional precision is matched only by her dedication ...Read More >
Jimmy brings unparalleled expertise to his role as one of our outstanding Contract Specialists, having been w...Read More >
As our indispensable Executive Administrator, Joanne is the organizational force that keeps our leadership te...Read More >
Meet John, one of our expert Senior Advocates whose dedication to clients is matched only by his vibrant ener...Read More >
Joseph is a seasoned sales professional and real estate advisor dedicated to helping clients make informed, c...Read More >
Meet Kate, a standout Senior Advocate whose expertise and dedication make her an invaluable asset to our team...Read More >
With a brilliant eye for detail and an even better sense of humor, Kath brings warmth and creativity to every...Read More >
Meet Kiana, one of our outstanding Advocates whose adventurous spirit enriches both her work and personal lif...Read More >
Leading our Contact Center with intelligence and unwavering dedication, Marissa is the organizational masterm...Read More >
Meet Mark, one of our standout Intake Specialists whose top performance sets the bar for excellence. His atte...Read More >
As one of our valued Intake Specialists, MJ brings dedication and attention to detail to every client interac...Read More >
As TCR’s Executive Coordinator, Najwa is the organizational backbone of our operations, expertly managi...Read More >
Meet Natalie, our Senior Specialist whose culinary expertise (backed by two impressive culinary degrees) infu...Read More >
As our A/P Specialist, Nick ensures TCR’s financial operations run smoothly. While he excels in his pro...Read More >
Meet Ruzziel, one of our expert Client Service Representatives whose global perspective enriches every client...Read More >
With decades of IT expertise under his belt, Scott is our technology wizard and IT Director who keeps us conn...Read More >
Meet Tabitha, one of our extraordinary Specialists whose customer service philosophy puts people first in eve...Read More >
Meet Tara, our brilliant Marketing Manager and unofficial ‘Chaos Coordinator’ who somehow turns m...Read More >
As one of our dedicated Timeshare Owner Advocates, Zachary brings the same determination and discipline to he...Read More >